Privacy Policy
At The BGS Institute, your privacy is our priority. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit bgsinstitute.com (the “Website”) or engage with our services.
By using this Website, you consent to the data practices described below.
1. Information We Collect
Information You Voluntarily Provide
Full name, email address, phone number
Professional information (e.g., clinic name, dental license)
Payment and billing details (processed through secure third-party providers)
SMS consent if you opt into text messaging
Survey or application responses
Information Collected Automatically
IP address, browser type, operating system, referral source
Time spent on pages, clickstream data
Cookies and tracking pixels (see Section 5)
2. How We Use Your Information
We use your information to:
Communicate with you (via email, phone, or SMS, where consented)
Process enrollment and provide course access
Send transactional and program-related updates
Deliver marketing messages (only if you opt in)
Improve our website, services, and customer experience
Maintain internal analytics and reporting
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
3. SMS/Text Messaging Compliance
If you opt in to receive SMS messages:
Your mobile information will only be used for the purpose of communicating updates, reminders, and important program information.
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
4. Data Security
We implement industry-standard security practices including:
SSL encryption
Secure server environments
Access controls and firewalls
However, no system is 100% secure. While we do our best to protect your personal data, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and tracking technologies to:
Analyze website usage
Remember your preferences
Personalize content and advertising
You may disable cookies through your browser settings, but doing so may affect your user experience.
6. Information Sharing
We do not sell, rent, or trade your personal information.
We may share your information with:
Trusted service providers who help us operate our business (e.g., email providers, CRM systems, web hosting, analytics, or support tools)
Payment processors to manage transactions
Legal authorities when required by law
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
7. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Correct inaccuracies
Request deletion of your personal data
Withdraw consent for marketing communications
To exercise any of these rights, contact us at:
📧 concierge@bgsinstitute.com
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect information from children. If you believe we’ve collected data from a minor, contact us immediately for deletion.
9. International Users
If you’re accessing the Website from outside the U.S., you agree to the transfer and processing of your data in countries with different data protection laws than your own.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Last updated” date. Continued use of the Website after any changes indicates acceptance of those changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
The Institute of Biological Dentistry
📧 concierge@bgsinstitute.com
🌐 bgsinstitute.com
